Introduction
What Feedbot is, who it's for, and the two ways to run it.
Feedbot is an open-source feedback platform. It listens to community chats — Telegram today, more platforms later — classifies inbound messages with an optional LLM, and exposes the structured backlog both as a JSON API and as a Model Context Protocol server so AI tools can read and triage your queue.
Who it’s for
Section titled “Who it’s for”- Teams running a product community on Telegram who want feedback to land in a structured backlog rather than getting lost in chat scrollback.
- Builders shipping AI tools who want their assistants to read the user backlog as a first-class data source via MCP.
- Self-host enthusiasts who don’t want to send their users’ messages to a SaaS.
Two ways to run it
Section titled “Two ways to run it”| Cloud | Self-host | |
|---|---|---|
| URL | app.feedbot.dev | Your domain |
| Setup | Sign up — done | curl … | sh |
| Data | We host it | You host it |
| Settings UI | Hidden (we configure SMTP/etc) | Visible — you control everything |
| Cost | Free during beta | Free, forever |
Both run the same Docker images built from the same source — helderpgoncalves/feedbot. The only difference is who runs the orchestrator.
What’s next
Section titled “What’s next”- Cloud quickstart — sign up at
app.feedbot.dev. - Self-host quickstart — one command, 30 seconds.
- CLI reference — every
feedbotsubcommand. - MCP server — connect Claude Code / Cursor / Windsurf.